FAQs

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance travelling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

There are certain delays on all carriers due to the global pandemic. However, We are working around the clock with our shipping partners to ensure that your order reaches you as soon as possible. These times are certainly challenging but we hope we’ll get through this temporary phase soon and keep delighting you with our best service possible. We are sincerely thankful for your continued support and business.

Your Fresh Juice blender can be stored in the cupboard, the same as any other blender. Please do not store the blender in the refrigerator as this can damage the internal motor.

The Fresh Juice blender has a lid and base that unscrews, so it very easy to clean. The base is waterproof, but do not submerge in water or soak the blender base as this can cause damage. You can blend dish soap and water to clean, and then just rinse.

Approximately 380 ml.

The Fresh Juice blender is light, making it easy to pop in your bag and take anywhere. It weighs 488 grams.

The Fresh Juice blender comes with a wireless USB charger that can be plugged into a phone charger plug, laptop, computer, car USB port or portable power bank device. The Fresh Juice blender sits on top of the wireless charging base. Whilst charging the the light on the base will flash, becoming solid once charged.

The Fresh Juice blender once fully charged will last for approximately 15 uses. Tougher blends of frozen fruit or ice may use the battery power quicker.

Frozen fruit an ice can be blended, but we recommend either soaking the fruit and ice for 20 seconds before blending and always using liquid. Smaller pieces of fruit and ice are ideal for blending, so not to cause wear and tear on the blade. We have an ice cube tray available that is perfect for making ice to blend in the Fresh Juice blender.

No hot liquids should be used in the Fresh Juice blender. Ice teas, ice chocolates, ice coffee and ice chai are all great substitutes though. Let the tea and coffee cool before adding to the Fresh Juice blender.

At the current time there are delays shipping internationally and domestically. We will always ship our packages as soon as possible, but delays are dependent on our third party delivery partners.

If you have any more questions we are happy to help you. Please use our contact form or email:
contact@freshjuiceblender.com